Commands
See whether a sync action — like pushing employees to a device — has actually reached it yet.
Commands lists every sync action queued to a device, like pushing an employee list onto it. Since a sync isn't instant — it's only delivered the next time that specific device checks in — this screen is how you confirm whether it's actually gone through.
Finding a command
The list shows Employee, Device Name, Command Type (e.g. CREATEUSER), Status, and Created/Sent At/Executed At/Failed At timestamps — filter by search or a Status dropdown (All/Pending/Sent/Executed/Failed).
What a command status means
| Status | What it means |
|---|---|
| Pending | The command is waiting to be sent to the device. |
| Sent | The command has been sent to the device but not yet executed. |
| Executed | The command has been successfully executed on the device. |
| Failed | The command failed to execute on the device. |
There's no Action column on this screen — no manual retry button for a Failed command. Re-triggering the originating action (like Push Employees To Devices again) is the way to try again.
The command didn't execute on the device — check the device's connection and try the originating action (like Push Employees To Devices) again; there's no separate retry button on the Commands screen itself.
Commands are only delivered the next time the target device checks in — if the device has been offline, the command waits until it reconnects.